IT Management Services
Overall, professionals agree that management of IT services constitutes the design, management, delivery and enhancement in the manner in which information technology (IT) is used in any organization. IT service management aims at having the right personnel, processes and technology in place. The contents are central for any organization to make an impact in the market or industry. Services that apply when managing IT include various frameworks.
COBIT is one of the most common frameworks applied in IT service management. The model is used widely by providers among them the Blue Fox Group. It has managed IT services Phoenix over time using this framework. Blue Fox Group uses the framework to develop, execute, manage and improve governance of information technology. Another use comes in implementing management practices. The frameworks has less requirements because it is published in IT governance Institute as well as Information Systems Audit. Free licensing is found with the Control Association.
IT service management also accepts the Microsoft Operations framework. The framework has 23 manuals used by IT professionals. Experts in information technology (IT) industry find these materials indispensable. The manuals cover creation, execution, cost effectiveness and efficient management services. IT service management considers these areas fundamental. The entire information in MOF and Information Technology Infrastructure Library (ITIL) guidelines comes from the 23 teaching materials. Effective service delivery by Blue Fox Group in managing IT services in Phoenix anchors on these manuals. They are able to manage everything from conception of the idea through to replacement of retirement.
Six-Sigma model also applies in IT service management. Six Sigma came into the market following what Microsoft developed. The model applies in setting high targets to be achieved. It involves data collection, analysis. It helps institutions in reducing overall costs in IT service management. ISO 2000 is the other model that applies in IT management services. Rules governing IT service management base on ISO 2000. ISO 2000 was an invention of the British Standards Institutions. It supports other technologies as well.
The other form of model is the Open Group Architecture Framework. It offers a systematized methodology for institutions concerned with organizing and governing technology implementation. The main area of interest remains software technology. The open group continuously manages TOGAF several years after inventing it. It is an independent association in the technology industry. Information Technology Infrastructure Library (ITIL) is the last of all the frameworks used in IT service management. Those running operations in the business sector din this framework very reasonable and applicable. It is reasonable for those in the business world to align their business objectives with the type of technology that will help them attain their business targets. ITIL v3 is the most common brand of Information Technology Infrastructure Library (ITIL) framework in IT service management.